https://www.leavesandfeathers.com
About our privacy policy


Leaves and Feathers gives a lot to your privacy. We therefore only process data that we need for (improving) our services and we handle the information we have collected about you and your use of our services. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services provided by Leaves and Feathers. The starting date for the validity of these conditions is 15/05/2018, with the publication of a new version, the validity of all previous versions is canceled. This Privacy Policy describes what information about you is collected by us, where this data is used for and with whom and under what conditions this data can possibly be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have in relation to
the personal data you provide us with.
If you have any questions about our privacy policy, please contact our privacy contact person, you will find the contact details at the end of our privacy policy.
About the data processing
Below you can read how we process your data, where we save it, which
security techniques we use and for whom the data are transparent.


Webshop software
-LightSpeed
Our webshop has been developed with software from Lightspeed. Personal data that you provide for our benefit
services made available to us are shared with this party. Lightspeed has access to your
data to provide us (technical) support, they will never use your data for any other purpose.
Lightspeed is obliged, on the basis of the agreement that we have concluded with them, to make suitable arrangements
take security measures. These security measures consist of the application of SSL encryption and
a strong password policy. Lightspeed uses cookies to collect technical information with
regarding your use of the software, no personal data is collected and / or stored.
Lightspeed reserves the right to share collected data within its own group in order to
to further improve services.


Web hosting
-MyDomain
We take web hosting and email services from MijnDomein. MijnDomein processes personal data on our behalf and
does not use your data for your own purposes. However, this party can collect metadata about the use
of the services. These are not personal data. MyDomain has appropriate technical and organizational
measures taken to prevent loss and unauthorized use of your personal data. MyDomain is
on the basis of the confidentiality agreement.


E-mail and mailing lists
-MailChimp
We send our e-mail newsletters with MailChimp. MailChimp will never own your name and e-mail address
use purposes. At the bottom of every e-mail sent automatically via our website you will see the
'unsubscribe' link. You will no longer receive our newsletter. Your personal data will be provided by MailChimp
stored securely. MailChimp uses cookies and other internet technologies that make it clear or
e-mails are opened and read. MailChimp reserves the right to use your data for it
to further improve the services and to share information with third parties in this context.


Payment processors
-MultiSafepay and Afterpay
To handle a (part of) the payments in our webshop, we use the platform of
MultiSafepay and Afterpay. MultiSafepay and Afterpay process your name, address and residence details and your payment details such as your
bank account or credit card number. MultiSafepay and Afterpay have appropriate technical and organizational measures
taken to protect your personal data. MultiSafepay and Afterpay reserve the right to submit your data
to further improve the service and, in connection with this, (anonymised) data with
to share third parties. All the above mentioned safeguards regarding the protection of your personal data
are also applicable to the components of MultiSafepay's and Afterpay's services for which they engage third parties.
MultiSafepay and Afterpay do not store your data for longer than allowed by the legal terms.


Reviews
-WebshopKeur and Kiyoh
We collect reviews via the platform of WebwinkelKeur and Kiyoh. If you leave a review via WebwinkelKeur and Kiyoh then you are obliged to enter your name, e-mail address. WebwinkelKeur will share this information with us so that we can link the review to your order. WebwinkelKeur and Kiyoh also publish your name and place of residence on your own
website. In some cases, WebwinkelKeur may contact you to provide an explanation of your review.
In case we invite you to leave a review we share your name and e-mail address with
WebwinkelKeur. They only use this information for the purpose of inviting you to leave a review.
WebwinkelKeur and Kiyoh have taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to use third parties for the provision of services, for this we have given permission to WebwinkelKeur. All the above mentioned safeguards with regard to the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties.


Shipping and logistics
-PostNL
If you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL for the execution of the deliveries. It is therefore necessary that we share your name, address and residence details with PostNL. PostNL uses this information only for the purpose of executing the agreement. In the event PostNL engages subcontractors, PostNL will also make your data available to these parties.
-DHL
If you place an order with us, it is our job to have your package delivered to you. We use the services of DHL to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with DHL. DHL only uses this information for the purpose of executing the agreement. In the event that DHL engages subcontractors, DHL also makes your details available to these parties.


Invoicing and accounting
-e-Bookkeeping
For our records of our administration and accounting we use the services of
e-bookkeeping. We share your name, address and residence details and details regarding your order. This data is used for managing sales invoices. Your personal data is sent and stored protected.
e-Bookkeeping is mandatory and will treat your data confidentially. e-Boehouden does not use your personal data for purposes other than those described above.


Purpose of data processing
-General purpose of processing
We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information to contact you at a later date - other than at your request - we will ask you explicitly for this. Your information will not be shared with third parties, other than to comply with accounting and other administrative obligations.
These third parties have all been kept confidential on the basis of the agreement between them and us or an oath or legal obligation.


Automatically collected data
Data that is automatically collected by our website is processed with the aim of further improving our services. This information (eg your IP address, web browser and operating system) is not personal data.


Participation in tax and criminal investigation
Where appropriate, Leaves and Feathers may be obliged to share your information in connection with government tax or criminal investigations on the basis of a legal obligation. In such a case, we are forced to share your data, but we will oppose this within the possibilities that the law offers us.


Retention periods
We keep your information as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also consider this as a request for forgiveness. On the basis of applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we send to you
have commissioned.


Your rights
On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data that are processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights.
In principle, in order to prevent abuse, we will send copies and copies of your data only to your already known e-mail address. In the event that you wish to receive the data at another e-mail address or for example by post, we will ask you to identify yourself. We keep records of completed requests, in the case of a request for forgiveness we administer anonymous data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems.
You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in the wrong way.


Right of inspection
You always have the right to inspect the data that we process or have processed that relate to your person or that can be traced back to you. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data, with the e-mail address known to us, stating the category under which we have stored this data.


Rectification right
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to this. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the details have been changed on the e-mail address known to us.


Right to restriction of processing
You always have the right to limit the data that we process or have related to your person or that can be traced back to you. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data until you cancel the restriction will no longer be processed.


Right of transferability
You always have the right to have the data that we process or have processed and that relate to your person or that can be traced back to you, performed by another party. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all information about you that we have processed or that have been processed by us by other processors or third parties on the e-mail address known to us. In all likelihood, we will no longer be able to continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.


Right of objection and other rights
In such cases you have the right to object to the processing of your personal data by or on behalf of Leaves and Feathers. If you object, we will immediately stop the data processing pending the settlement of your objection. If your objection is well-founded, we will make copies and / or copies of data that we process or have made available to you and then permanently discontinue the processing.
You also have the right not to be subject to automated individual decision making or profiling. We do not process your data in such a way that this right applies. If you are of the opinion that this is the case, please contact our contact person for privacy matters.


Cookies
-Google Analytics
Through our website, cookies are placed from the American company Google as part of the "Analytics" service. We use this service to track and get reports on how visitors use the website. This processor may be obliged to provide access to these data on the basis of applicable laws and regulations. We collect information about your browsing habits and share this information with Google. Google can interpret this information in conjunction with other datasets and thus track your movements on the internet. Google uses this information to offer, among other things, targeted advertisements (Adwords) and other Google services
and products.

Leaves and Feathers uses only technical and functional cookies and analytical cookies that do not infringe your privacy.


Cookies from third parties
In the case that software solutions from third parties use cookies, this is stated in this privacy statement.


Changes to the privacy policy
We reserve the right to change our privacy policy at any time. On this page you will always find the most
recent version. If the new privacy policy affects the way we already collect data with
In relation to you, we will notify you by e-mail.


Contact details
Leaves and Feathers
Pieter Jelle Troelstraweg 5
3144CW Maassluis
The Netherlands
T (010) 261-3244
E info@leavesandfeathers.com
Contact person for privacy matters
K. Althuizen

Leaves and Feathers respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially. We use your data to process orders as quickly and easily as possible. For the rest we will only use this information with your permission. Leaves and Feathers will not sell your personal information to third parties and will only make it available to third parties that are involved in processing your order.

 
Leaves and Feathers   uses the collected data to provide its customers with the following services:
  • If you place an order, we need your name, e-mail address, delivery address and payment details to execute your order and to keep you informed of the progress.
  • To make shopping at Leaves and Feathers as pleasant as possible, we store with your consent your personal information and the details regarding your order and the use of our services. This allows us to personalize the website.
  • We use your e-mail address to inform you about the development of the website and about special offers and promotions. If you no longer wish to receive this information, you can unsubscribe from our website.
     
  • If you place an order with Leaves and Feathers, we will store your data on a Secure Server if desired. You can enter a user name and password to include your name and address, telephone number, e-mail address, delivery and payment details, so that you do not have to enter them with every new order.
     
  • Information about the use of our site and the feedback we receive from our visitors help us to further develop and improve our site.
  • If you decide to write a review, you can choose whether to add your name or other personal information. We are curious about the opinions of our visitors, but reserve the right not to publish contributions that do not comply with our site conditions.

Leaves and Feathers. does not sell your data

Leaves and Feathers will not sell your personal information to third parties and will only make it available to third parties that are involved in processing your order. Our employees and third parties engaged by us are obliged to respect the confidentiality of your data.